This unique Guest Experience App can be used for mobile check-ins, upsells, messaging, and much more. Guests can digitally check in, chat with the front desk, order room service, view menus, request extra towels, book a shuttle, and check out without them ever needing to pick up the phone.
You'll be able to increase hotel efficiency and productivity, while taking your guest experience to the next level.
This app will manage digital operations without the need for any infrastructure changes, allowing you to enjoy substantial savings on labor.
Features include: mobile check-in, kiosk check-in, ID management, credit card verifications, eRegistration, key cards via NFC or QR, multi-language support, seamless PMS systems integration, automated emails and text messages, and more.
LOWER COST • CONTACTLESS • FASTER SERVICE
Benefits include:
• Increase revenue • Reduce face-to-face interactions • Eco-friendly rooms • Avoid using phones • Request service from their own device • Enhance guest satisfaction • Improve ratings • Multilingual communication
KEY FEATURES:
Digital Room Control
Guests can control lights, thermostat, and other electrical appliances via guest experience app and in-room devices.
Eliminate Language Barriers
Elevate guest experience with multi-language support that guests can use to chat with staff.
Digitize In-Room Papers
Eliminate papers and save unwanted costs. Guests can view your directory, menus, channel guides, nearby attractions, and more on their own device or via in-room devices.
Room Service
Guests can order room service from the restaurants inside or around your hotel from their mobile or in-room device.
Create Service Requests
Guests can request on-demand room cleaning service, order extra towels, book shuttles, raise maintenance issues, schedule wake-up calls, and set up DND from their mobile or in-room device. There's no need for them to call or go to the front desk.
Report Lost Items
Guest can report lost items to hotel directly from the app after they check-out.