Hospitality Cloud Communications - Get Blue Squid

With Hospitality Cloud Communications, you can reduce costs, enhance customer loyalty, improve communications, increase revenue, future-proof your hotel's telecom infrastructure, and MORE!

This cloud-based hosted telephone system is an integrated communications solution delivering telephone, voicemail, auto-attendant, wake-up call, and call accounting with PMS integration functionality via a customized IP-based telephony platform specifically for hotels. This platform was built from the ground up focusing on hotels, and encompasses the entire communication components of your property.

Join the thousands of hotels worldwide that have deployed these solutions at their property.

Features include: Designed Specifically for your Property, Integrated Telephone, Unified Messaging/Voicemail, Wake-up Call, IVR/Automated Attendant, PMS Integration, Call Accounting platform, and MORE!

• Analog phone support (Reuse existing room phones)

• API Integration

• Auto Attendant

• BLF/DSS

• Call Accounting with posting to PMS system

• Call Blocking

• Call Forwarding

• Call Parking

• Call Pickup

• Caller ID (Incoming and Outgoing)

• Concierge Services

• Conferencing

• Cordless phone support

• Day/Night Mode Switching (Manual or Time controlled)

• Day/Date/Custom Call Routing

• Department Calling

• Dial-by-Name Directory

• Dial-In Conferencing Bridge

• DID Inbound Number Assignment

• Disaster Recovery Call Routing

• Do Not Disturb

• E911 Alert when called from Guest Room

• E911 Emergency Assistance (Without having to dial 9)

• Employee and Department Routing

• Fax to Email PDF forwarding

• Find Me/Follow Me

• Guest Informational Recordings

• Guest Name Display

• Hold Music and Custom Messages

• Interactive Voice Response (IVR)

• Intercom Groups

• Local or International Telephone Numbers

• Maid Location and Status

• Maintenance Personal Locations and Status

• Manual Line/Ringdown circuits (Pool, elevator, etc)

• Message Waiting Indicator

• Mobile App – iOS and Android support

• Mobility

• Multi-Level Auto Attendant

• Multiple Devices On One Extension

• Paging

• Paging Groups

• Personal Parking

• Phone Alerts

• PMS Integration

• Prepend (Caller ID functionality)

• Presence Across Multiple Devices

• Remote Phone Use

• Ring (Hunt) Groups

• Room Condition

• SIP Phone Support

• Softphone Support

• Speed Call Key Info Lines

• Time of Day Call Routing

• Virtual Number – Conditional Forwarding

• Visual (On Screen) Voicemail

• Voicemail to Email forwarding

• Wake Up Calls (Escalation and Audit trail)

• 800 Numbers / Toll-Free Numbers

• 900/976 Blocking

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