With Hospitality Cloud Communications, you can reduce costs, enhance customer loyalty, improve communications, increase revenue, future-proof your hotel's telecom infrastructure, and MORE!
This cloud-based hosted telephone system is an integrated communications solution delivering telephone, voicemail, auto-attendant, wake-up call, and call accounting with PMS integration functionality via a customized IP-based telephony platform specifically for hotels. This platform was built from the ground up focusing on hotels, and encompasses the entire communication components of your property.
Join the thousands of hotels worldwide that have deployed these solutions at their property.
Features include: Designed Specifically for your Property, Integrated Telephone, Unified Messaging/Voicemail, Wake-up Call, IVR/Automated Attendant, PMS Integration, Call Accounting platform, and MORE!
Please find an extensive features list below.
EFFICIENT • SEAMLESS • PERSONALIZED
BENEFITS
Enhance the Guest Experience
Guests enjoy HD Voice Quality to access advanced features of communicating with the hotel staff and services. Customized content can be programmed on the guest phone.
Reduce Expenses and Increase Profits
Significantly lowers your monthly phone bills. Eliminates all new and future expensive system purchases, as well as repair and maintenance costs. One bill from one company.
Keep Existing Room Phones
You can reuse your existing analog phones to leverage your current investment. We also offer new phones.
Mobility
Our app enables the staff and management to answer, transfer, and place calls anywhere, anytime, on any device.
Reliability and Redundancy
Benefit from the enhanced reliability and redundancy of a cloud-based solution. Our platform includes disaster recovery and E911 functionality.
Fully-Featured
Enjoy a feature-rich, future-proof solution where upgrades are included and automatic. We provide you the entire solution.
HOSPITALITY FEATURES
• Analog phone support (Reuse existing room phones)
• API Integration
• Auto Attendant
• BLF/DSS
• Call Accounting with posting to PMS system
• Call Blocking
• Call Forwarding
• Call Parking
• Call Pickup
• Caller ID (Incoming and Outgoing)
• Concierge Services
• Conferencing
• Cordless phone support
• Day/Night Mode Switching (Manual or Time controlled)
• Day/Date/Custom Call Routing
• Department Calling
• Dial-by-Name Directory
• Dial-In Conferencing Bridge
• DID Inbound Number Assignment
• Disaster Recovery Call Routing
• Do Not Disturb
• E911 Alert when called from Guest Room
• E911 Emergency Assistance (Without having to dial 9)