Utilizing our 54 combined years of hospitality and customer service experience, we will train your staff to properly handle guest service situations. Having a self-empowered staff makes for a positive guest experience. A situation handled quickly and efficiently will help your guests continue to see value in your facility. Resolving issues in an appropriate and timely manner keeps guests loyal to you and can help your business achieve the goal of excellence.

Blue Squid Solutions Virtual Front Desk and 360° Platform are comprehensive technologies that execute all human operations, save on costs and improve customer service. Our Guest Experience App provides guests the comfort and convenience to use your amenities and services at their fingertips with our digital guest experience solution. Staff Operations Platform will help to save costs, increase efficiency and productivity of your staff. Get insights to your day to day hotel operations through in-depth reporting and analytics.

We also offer a full line of Business Centers, and ID Scanning Solutions that integrate with your Property Management System to help keep track of vital guest information with a quick and simple to use device.

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